How to migrate from the old app MeetMe to the new one?
Before migrating, please consult your country availability in the following article: Country availability of the new MeetMe app
The new MeetMe app is available from 4 December and requires the resetting of the outdoor panels and guard unit.
In order to perform the reset, please contact your installer, building administrator or official Fermax service in your area.
In order to perform the reset, please contact your installer, building administrator or official Fermax service in your area.
If there is more than one person sharing the home, only 1 of them has to perform the migration and will become the owner of the home.
The other users need to be invited by the owner in Home settings (gear icon) > Invite users.
Follow the steps to migrate to the new MeetMe app:
1. Without deleting the app you already have installed, go to your app market (Play Store or Apple Store) and download the new MeetMe app.
2. Sign up for the new app by clicking on "Sign up" (the old app used the credentials of the monitor to log in, not an email).
It is not possible to register an email using the dash (-) symbol. Please use another email address that does not incluide this symbol.
3. Follow the steps of the app, indicating that you are already a MeetMe user.
4. All information associated with your account will be automatically transferred to the new MeetMe app without you having to enter the licence of your Fermax units.
5. Once you have completed the above steps, you can delete the old app and enjoy the benefits of the new version.
If there is a secondary door or additional IP cameras, you need to activate them from the home settings (gear icon).
You may also be interested in: How can I open a second door? | How can I view the external cameras configured in the entrance panel?
Related Articles
How can I invite another person to my MeetMe home to share call forwarding?
The user settings are available in the Dwelling settings (gear icon) > Guest users. Please note that only the owner of the dwelling, i.e. the user who has entered the MeetMe licence data, can invite other users. If a new user enters the licence data, ...[MeetMe] License used by another user
If there are several people using the app and sharing the same home, only one of them needs to perform the migration/pairing and they will become the owner of the home. The other users need to be invited by the owner who has already been paired in: ...Is the MeetMe system and app secure?
Yes, the Fermax app and systems comply with applicable data protection regulations. According to the Fermax Privacy Policy, Fermax is committed to protecting users' privacy and adhering to data protection laws such as the General Data Protection ...What data does Fermax collect and how are they stored and processed?
The application collects only the data necessary to fulfil its purpose. This data is used only for its original purpose of improving the quality, design and maintenance of its products, as well as to comply with legal obligations. This data is stored ...
Find manuals, technical books, tender specifications and much more on our professional website.