MeetMe app
Guide to app functions: what are the house's settings?
From the home settings you will find the following functions: • Personalise: allows you to change the name of your home, which will appear when you receive a call on your mobile phone. • Reception of calls: you can activate or deactivate the ...
SIP panel integration: Port configuration with Meet server and door opening with the new MeetMe App
Port configuration with the new Meet server After migrating to the new MeetMe app, with the SIP panel we have to look at which transport protocol they use. With UDP, the port is the same (5060) and just needs to be reset. With TCP (default option), ...
How can I contact the Fermax MeetMe support team?
You can contact Support directly via the MeetMe app > My profile > Help > Contact. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information about your case will be automatically attached and ...
How can I reset the Meet outdoor panel?
To complete the migration of the app and ensure the correct functioning of the new app, it is necessary to perform a restart of the outdoor panels and guard units (if any). Below you will find the options available to carry out this restart: - From ...
Country availability of the new MeetMe app
There are some transiently exclusions for migration to the new app. Temporarily, it will be unavailable in these countries (red color on the map): Asia-Pacific: Singapore, Vietnam, Indonesia, Malaysia, the Philippines Americas: Colombia and Chile ...
How to migrate from the old app MeetMe to the new one?
Before migrating, please consult your country availability in the following article: Country availability of the new MeetMe app The new MeetMe app is available from 4 December and requires the resetting of the outdoor panels and guard unit. In order ...
In MeetMe, can I change the licence's password of the monitor or panel?
You can change password of the monitor or panel app from the monitor screen, but you will need to know the current password in order to set a new one. On the monitor, go to the SETTINGS > PASSWORDS > MEET ME icon. To know the current password, you ...
In MeetMe, how many smartphones can I have with the same account?
With a single licence, you can log in to the app on up to 8 smartphones/tablets. On the smartphones/tablets on which you are logged in, you will receive a call notification. The first one to pick up the call will be the one to establish a ...
In MeetMe, what is the confirm opening option for?
For your security, you have an extra opening confirmation option that is activated by default under My profile > Safe unlock. With this option activated, after pressing the door opening button, you will need to confirm it using the security code that ...
In MeetMe how can I visualise external cameras already configured in the call panel?
It is possible to configure the display of up to 4 external cameras already configured in the call panel, as it occurs with the MEETmonitor during a call. Under Home settings (gear icon) > External cameras, select the camera number to enable the ...
In MeetMe, how can I open a second door?
From the app, it is possible to open a second door in addition to the main door. To be able to use this function, a second auxiliary relay must be connected to the outdoor panel in your facilites (consult your installer). Activate first the auxiliary ...