How do I open the door from my phone?
To open the door from your mobile phone using the DuoxMe app, simply press the key button that appears on the main screen. This action will send the opening request to the system.
Once the door has been opened, you will see a confirmation message on the screen.
If the door fails to open, check that you have enabled the corresponding door in the app settings: What are the main doors in the app? and that the physical monitor is working correctly: How can I check that the monitor is working?
If you have the Confirm opening option enabled, the app will ask you to verify the action using your smartphone's unlock method, such as a password, pattern, fingerprint, or facial recognition. This feature adds an extra layer of security. What is the Confirm opening option for?
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What is the Confirm opening option for?
To enhance your security, the app includes an additional feature called Confirm Opening, which is disabled by default. When enabled, each time you press the button to open the door, you must confirm the action using your mobile phone's unlock method. ...Can I check who opened the door?Opened door history
Yes, in the app settings > Home tab > Opened door log you can view a history of which doors have been opened from the app and which user carried out the opening. The openings that have been carried out from the app and virtual assistants are ...How can I set up Siri or shortcuts with the app? Can I open the door with my Apple Watch?
The DuoxMe app supports the Siri ecosystem, allowing you to access some of the app's core functions through shortcuts and voice commands. You can invoke Siri to perform the door opening, by saying something like: "Hey Siri, open Main gate in DuoxMe" ...My video door phone doesn't work. How can I check the monitor's operation?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...Can someone connect to my video door entry system to control it without my authorisation?
To ensure that no unwanted connections occur, we use security technologies (encrypted connections and traffic encryption) that protect communications from call forwarding. Only users paired to your monitor or authorised by you (guests) can perform ...