How do I know that the video door entry system is calling me on my mobile phone?
On your smartphone, you will receive a call notification indicating the name of the home you have selected in the app. By answering this notification, you will be able to answer the call, establish communication with the visitor, view the image and open the door if required.
For some actions you may need to unlock your smartphone.
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How do I open the door from my phone?
To open the door from your mobile phone using the DuoxMe app, simply press the key button that appears on the main screen. This action will send the opening request to the system. Once the door has been opened, you will see a confirmation message on ...Can I have video or images on the app if I have a phone without a screen installed in my home?
No, if you do not have video in your home, you will not have it in the app either. Video viewing during calls and image capture require the home to have a monitor with a screen (FERMAX terminals without a screen, such as the telephone, will not have ...My video door phone doesn't work. How can I check that it is working properly?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...Is the system and the app secure?
Fermax has a process in place assess the cybernetic safety of your connected product on a continual basis, as part of its life cycle. This assessment takes into account industry best practices and recommendations, such as OSSTMM (Open Source Security ...Can someone connect to my video door entry system to control it without my authorisation?
To ensure that no unwanted connections occur, we use security technologies (encrypted connections and traffic encryption) that protect communications from call forwarding. Only users paired to your monitor or authorised by you (guests) can perform ...
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