Welcome to DuoxMe by Fermax
If I have another home, can I manage both? Is there a limit?
Yes, you can manage multiple homes from the app, as long as they are compatible with the DuoxMe system. To add a new home, go to Settings (gear icon) > General tab > Add House, and follow the steps provided by the app to pair the new home. Once ...
Is there any cost for the service? What are the differences between a WiFi🛜 and Connect 4G terminal?
Depending on whether your Fermax terminal is WiFi or Connect 4G, the functions of the app are free or under paid subscription. WiFi? terminals This model connects directly via the home’s WiFi network (the user’s router). The app service, with ...
Can I see who has called me?
Yes, once the image capture option has been activated, it is possible to view photos of your visitors from the app, provided that your device is a video device. If the telephone does not have a screen, the caller's identity will only be audible, not ...
Do visitors know if I am responding from the app?
No, it makes no difference to your visit. Once you've answered the call, the person calling from the outdoor panel cannot tell whether or not you are responding from inside the home. It is like if you were responding from home.
What is Fermax DuoxMe and where can I download the app?
Fermax DuoxMe is a free Android and iOS app that you can use to receive and answer calls made to your FERMAX video door entry system with DUOX technology. With Fermax DuoxMe, from your mobile and wherever you are, you will be able to see who is at ...