What is Fermax DuoxMe and where can I download the app?
Fermax DuoxMe is a free Android and iOS app that you can use to receive and answer calls made to your FERMAX video door entry system with DUOX technology.
With Fermax DuoxMe, from your mobile and wherever you are, you will be able to see who is at the door, answer and open the door. In order to use this video door entry call forwarding service you must have a DUOX WIFI monitor in your home, or a DUOX terminal with a Connect panel and follow the simple steps that you will find in the app.
Where can I download the app?
The DuoxMe app is available for free download via the mobile app shops, either Google Play or Apple Store.
You can find the app by searching for "Fermax DuoxMe" in your app shop or access via the following icons.
What does DUOX mean?
DUOX is the type of video door entry system technology. Fermax has several types of video door entry system technologies available. If you are not sure which technology you have installed, you can check on the sticker on the back of the monitor or ask your community manager or installer.
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My video door phone doesn't work. How can I check that it is working properly?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...
What service plans are available and how much does the service cost?
If you have a NON-WiFi FERMAX terminal, there are two service plans available that differ in terms of tariffs, contracting conditions, billing, functionalities and compatibility with the devices in the homes. You can choose between: • The free plan ...
What is the F1, F2 or concierge button for? How can I activate it from the app?
• The F1 button (additional function 1) is used to activate additional functions in your video door entry system, such as opening an additional door, activating a lift, provided they are available in the installation. They require a relay connected ...
What are the requirements to use call forwarding? How do I know if I have a compatible terminal?
To use the DuoxMe call forwarding service, you need a Fermax terminal compatible with DUOX technology. There are two main types: Monitors (terminals with screens) We offer the same monitor models (same design) in WiFi versions (including a WiFi ...
How many smartphones can I have connected to the same home?
The system allows up to 12 devices to be connected to a single home: 1 administrator user and 5 guest users. To reach the maximum of 12 devices, you can duplicate the session by using existing guest accounts on different devices. Answering calls All ...
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