Do visitors know if I am responding from the app?
No, it makes no difference to your visit. Once you've answered the call, the person calling from the outdoor panel cannot tell whether or not you are responding from inside the home. It is like if you were responding from home.
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What are the requirements to use call forwarding? How do I know if I have a compatible terminal?
In order to use the DuoxMe call forwarding service, you need to have a compatible Fermax terminal. There are two main types: DUOX monitors (WIFI? and NON-WIFI) DUOX telephones (with Connect entrance panel installed in the community). How to know if ...How do I update the app?
Fermax periodically publishes new versions with improvements and corrections that automatically become available in Google Play and the Apple Store. Your phone will notify you if a new version is available for update. It is recommended that you have ...What are the Main doors in the app?
From the app, you can open the door from the main view by simply pressing the key button, without having to activate the outdoor panel camera first. You can enable them and edit their name in Settings > Home tab > Main doors. This option is only ...How can I see more cameras in the app? Why does my neighbour have more cameras than me in the app?
What influences camera viewing? The display of cameras in the app is due to the configuration of the video door entry system and the model of terminal (?WIFI or NO-WIFI) that each user has installed in their home. The difference in visualisation is ...Can I have video or images on the app if I have a phone without a screen installed in my home?
No, if you do not have video in your home, you will not have it in the app either. Video viewing during calls and image capture require the home to have a monitor with a screen (FERMAX terminals without a screen, such as the telephone, will not have ...
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