Do visitors know if I am responding from the app?
No, it makes no difference to your visit. Once you've answered the call, the person calling from the outdoor panel cannot tell whether or not you are responding from inside the home. It is like if you were responding from home.
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How can I migrate from Blue to the new DuoxMe app?
We have launched a major update to our application in which we have not only improved the interface and user experience, but also given it a new name: DuoxMe. DuoxMe offers and improved interface: we have redesigned the interface to make it easier to ...
How can I pair my DUOX terminal using the app?
You need to use DuoxMe app to link your WIFI monitor with your user account and connect it to the Internet. This process is called pairing, you can complete it by following the steps in the app. 1. Select add new video monitor from the Blue app, ...
How do I know that my monitor is set up and ready for call forwarding?
Once paired, a new home that is linked to your DuoxMe account will appear with the name you have just given it. The house will appear with a green signal indicating that the monitor is connected and that the service is active. You can check this by ...
How do I know that the video door entry system is calling me on my mobile phone?
On your smartphone, you will receive a call notification indicating the name of the home you have selected in the app. By answering this notification, you will be able to answer the call, establish communication with the visitor, view the image and ...
Where can I download the app?
The DuoxMe app is available for free download via the mobile app shops, either Google Play or Apple Store. You can find the app by searching for "Fermax DuoxMe" in your app shop or access via the following icons.
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