Can I see who has called me?
Yes, after activating the image capture option, you can view photos of your visitors from the app.
You can find more information in the following article: What is Blue's image capture?
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How can I see the WIFI coverage my monitor is receiving?
You can check the signal received on your monitor by clicking on the screen and checking the WIFI connectivity icon in the bottom right. In this menu, one of the following WiFi signal strength level icons will be displayed: You need 3 bars of WIFI ...How can I check if my user is a guest or an owner?
In the app settings, at the bottom you can see whether your user is a guest or an owner. Guest users have limited access to the home settings.What is Blue by Fermax?
Blue by Fermax is a free Android and iOS app that you can use to receive and answer calls made to your FERMAX video door entry system with DUOX technology. With Blue you can see who is at your door and answer and open it using your phone, no matter ...Incoming call notification is icon-only on lock screen
Some Android customisation layers (such as Samsung's ONE UI) allow you to configure the display of notifications to icons only or more detailed notifications on the lock screen. We need to change settings to display Blue's incoming call notifications ...When I receive the call on iOS I don't have video, only audio
If your smartphone is locked, you will need to unlock your smartphone to open the Blue app to see your visitor and open the door. If your smartphone was not locked, after answering the call notification, the Blue app will open directly with the ...
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