Welcome to DuoxMe by Fermax
If I have another home, can I manage both? Is there a limit?
Yes, you can manage multiple homes from the app, as long as they are compatible with the DuoxMe system. To add a new home, go to Settings (gear icon) > General tab > Add House, and follow the steps provided by the app to pair the new home. Once ...
Is there any cost for the service? What are the differences between a WIFI🛜 and NON-WIFI terminal?
Depending on whether your Fermax terminal is WIFI or non-WIFI, the functions of the app are free or under paid subscription. WIFI? terminals A neighbour may choose to purchase a WIFI monitor, so that network connectivity is via his own WIFI router. ...
Can I see who has called me?
Yes, once the image capture option has been activated, it is possible to view photos of your visitors from the app, provided that your device is a video device. If the telephone does not have a screen, the caller's identity will only be audible, not ...
Do visitors know if I am responding from the app?
No, it makes no difference to your visit. Once you've answered the call, the person calling from the outdoor panel cannot tell whether or not you are responding from inside the home. It is like if you were responding from home.
Where can I download the app?
The DuoxMe app is available for free download via the mobile app shops, either Google Play or Apple Store. You can find the app by searching for "Fermax DuoxMe" in your app shop or access via the following icons.