How do I log in to the Blue app?
To log in to the Blue app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create an account.
Calls are not deleted from the call log
If you're not able to delete entries from the call log, please uninstall the app and reinstall it. If you are still experiencing any issues, please contact our support team via the Blue app in Settings > My account > Contact Fermax.
I can't log in: “User and/or password invalid”
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...
Is the Blue app compatible with smartwatches?
The Blue app on iOS uses in-app call notifications and at the moment Apple does not support these call notifications with the Apple Watch (in the same way that WhatsApp call notifications are also not forwarded to the Apple Watch). The Blue app on ...
How can I pair my monitor using the app Blue?
Link to video You need to use Blue app to link your WIFI monitor with your user account and connect it to the Internet. This process is called pairing, you can complete it by following the steps in the app. 1. Select add new video monitor from the ...
How can I add a widget from the Blue app?
It is possible to add a widget for door opening on both iOS and Android devices. How to add a widget on iOS devices On iOS devices, you need to create a Siri shortcut in the Shortcuts app for door unlocking. See the following article to create the ...
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