What are the requirements to use call forwarding?
Three elements are required for call forwarding:
- one of the following Internet-connected DUOX WIFI monitor
- a basic WIFI Internet connection
- an Android or iOS mobile phone with our Blue app installed
Compatible DUOX WIFI monitors are as follows:
VEO monitor (with handset, 4.3"):
Monitor VEO-XS (handsfree, reduced in size 4.3"):
Monitor VEO-XL (handsfree, bigger 7"):
If the WIFI monitor breaks, does call forwarding still work?
No, if the handset is broken, call forwarding won't work either. Blue forwarding service works due to the monitor, which acts as a gateway for incoming calls from the outdoor panel. You may also be interested in: How do I reset the monitor's WIFI ...
What bandwidth is required for optimal call forwarding?
For optimal performance during a call, you'll need at least 0.150 Mbps of download speed and 0.5 Mbps of upload speed. Bear in mind that the upload bandwidth available on your Internet connection will affect how fast the monitor streams audio and ...
How do I answer a call with the Blue app on iOS?
Incoming calls from Blue are received as a regular call, perfectly integrated in the user interface with native views and melody that you had configured for incoming calls at phone level (with CallKit, in order to improve both security and user ...
Is call forwarding always active?
As long as your monitor is connected to the Internet and you are logged in to the Blue app on your smartphone/tablet, incoming calls from your video door entry system will be forwarded to your devices. If you want to stop receiving calls from Blue, ...
How do I know that my monitor is set up and ready for call forwarding?
Once paired, a new home that is linked to your Blue account will appear with the name you have just given it. The house will appear with a green signal indicating that the monitor is connected and that the service is active. You can check this by ...
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