What are the requirements to use call forwarding?
In order to use the DuoxMe call forwarding service, you need one of the following Fermax terminals:
- Monitors (WIFI🛜 and non-WIFI)
- Telephones (with Connect panel)
If you have a monitor, you first need to know whether your monitor is WIFI or not WIFI.
How to know if the monitor is WIFI🛜 or not WIFI
To find out if the monitor is WIFI or not, you can turn on the screen with the MENU button 
and check that a WIFI symbol appears at the bottom right (with a red exclamation mark, if you have not yet paired it).
If the monitor is unplugged from the wall, you can check the label on the back of the monitor for the word "WIFI".
You can check the differences between a WIFI and a non-WIFI terminal from this link.
If you have a non-WIFI monitor or a telephone
In order to use the call divert, you need:
- a Connect panel installed in your building.
- a DUOX monitor or telephone
- an Android or iOS mobile phone with the DuoxMe app installed
If you have a WIFI🛜 monitor
In order to use the diversion, you need:
- a DUOX WIFI monitor connected to the internet
- a basic WIFI internet connection (2.4 GHz)
- an Android or iOS mobile phone with the DuoxMe app installed
Compatible DUOX monitors are as follows:
VEO-XS monitor (hands-free, small format 4.3"): | VEO-XL monitor (hands-free, bigger format 7"): |
You may also be interested in...What coverage is required on the monitor for optimal call forwarding? | Is the app compatible with my mobile phone model?
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