What coverage is required on the WiFi monitor for optimal call forwarding?
We recommend that you have at least 3 green signal bars to ensure the DuoxMe app works properly. You can check the strength of the WiFi signal your monitor is receiving by following the instructions in this article.
During a call forwarded to the mobile phone, the monitor also needs to have free bandwidth on the network it is connected to:
- 0.150 Mbps in download direction
- 0.5 Mbps in the upstream direction
The upload speed determines how fast the monitor can send audio and video to the smartphone. If the network is busy with other services (such as streaming music, video on demand, etc.), the quality of the forwarded call may be affected.
It is also necessary that the mobile phone has an adequate connection, either via WiFi or mobile data:
- 0.150 Mbps upstream
- 0.5 Mbps in download direction
This ensures that the device can correctly receive the audio and video sent from the monitor.
You may be interested in... How do I improve the WiFi coverage of my monitor?
Related Articles
What are the requirements to use call forwarding? How do I know if I have a compatible terminal?
To use the DuoxMe call forwarding service, you need a Fermax terminal compatible with DUOX PLUS technology. There are two main types: Monitors (terminals with screens) We offer the same monitor models (same design) in WiFi versions (including a WiFi ...How can I check or improve the WiFi signal received by my monitor?
Once connected, the WiFi signal strength icon will appear in the bottom-right corner of the monitor menu. To access this menu, press the MENU button on your monitor. In this menu, the monitor will display one of the following icons depending on the ...What does the "No signal" warning in the DuoxMe app mean?
This message indicates that the Fermax terminal has lost its internet connection, preventing communication from the app. The solution depends on your terminal model. How do I know if my device is a WiFi? model or a non-WiFi model? If your terminal ...What are the network configuration requirements for connecting a WiFi monitor?
The technical requirements for the WiFi network are as follows: Supported WiFi frequency: 2.4GHz (monitor does not support 5GHz). Supports WPA2 and WEP encryption (not compatible with open networks or WPA2-Enterprise). DHCP enabled: the router must ...What is Image capture?
This function automatically captures a photo 3 seconds after receiving a call from the video door phone, with the date and time it was taken. The monitor can store up to 150 photos, both from answered and missed calls. How can I activate image ...
Find manuals, technical books, tender specifications and much more on our professional website.