How can I change the password?
- If you need to reset your password, go to the DuoxMe app > Sign in > Use password > I forgot my password. You will receive an email so you can set a new password.
- If you are logged in to the app and want to change your password, you can do this from the app by going to Settings > General > My account > Change password. The process will require your current password to proceed with the change.
Related Articles
What is the Biometric Login option?
To log in quickly, you can enable biometric login (fingerprint, face ID) instead of entering your credentials every time you want to log in again. You can find this option in the app, under Settings > General > Biometric login. Once activated, you ...
I can't log in: “User and/or password invalid”
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...
Can I change the email address of the app?
At the moment it is not possible to change the email address of your DuoxMe account directly from the app. To change the email, you need to register your new email in the app, log in and pair again the monitor. How can I pair my DUOX monitor using ...
What does the notification "Login on a new device" mean?
DuoxMe's notification: "Login on a new device" notifies you if someone has logged in with your account on another device, also telling you whether the other device is iOS or Android. It will also notify you when you link your DuoxMe account with ...
How do I log in to the app?
To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must ...
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