The app asks me for a PIN or password to open the door
This happens because you have enabled the optional extra security feature called Confirm Opening.
You can find it and enable or disable it in Settings > General > Confirm Opening.
When it’s enabled, every time you try to open the door from the app, you must confirm the action using your phone’s unlock method (password, pattern, fingerprint, or facial recognition).
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Can I open the door directly even if I there is no call?
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To enhance your security, the app includes an additional feature called Confirm Opening, which is disabled by default. When enabled, each time you press the button to open the door, you must confirm the action using your mobile phone's unlock method. ...Can I check who opened the door? Opened door history
Yes, in the app settings > Home tab > Opened door log, you can view a history of which doors have been opened from the app and which user carried out the opening. The openings that have been carried out from the app and virtual assistants are ...How can I set up Siri or shortcuts with the app? Can I open the door with my Apple Watch?
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If you need to reset your password, go to the DuoxMe app > Sign in > Use password > I forgot my password. You will receive an email so you can set a new password. If you are logged in to the app and want to change your password, you can do this from ...
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