How can I link my FERMAX terminal using the app DuoxMe?

How can I link my FERMAX terminal using the app DuoxMe?




You need to use the DuoxMe app to link your FERMAX terminal with your user account. You can complete this by following the steps indicated in the DuoxMe app, click on Add home and select your terminal.


 If your terminal is a monitor

1. To move through the monitor menu, turn on the screen by pressing the button MENU.
2. Move through the options with the F1 (left) and VIDEOCAMERA buttons until you reach the connectivity icon.

3. Press KEY button to select.

Depending on the monitor version, the pairing icon may vary in appearance:



5. Once in the connectivity menu, your monitor will display the QR code which you need to scan using the DuoxMe app:




If you have a WIFI🛜 monitor, you will need to select a 2.4GHz WIFI. During the process, a loading screen will appear on the monitor. When the linking is finished, the monitor will show the WIFI symbol activated. In the event of an issue, an error will appear on the monitor's screen and in the DuoxMe app, in which case please visit our troubleshooting area about the pairing.








 


 If your terminal is a telephone

1. Scan the QR code on the sticker on your phone, using the DuoxMe app.


User manual

You can also consult the instruction manual for your device here:



    • Related Articles

    • How can I migrate from Blue to the new DuoxMe app?

      We have launched a major update to our application in which we have not only improved the interface and user experience, but also given it a new name: DuoxMe. DuoxMe offers and improved interface: we have redesigned the interface to make it easier to ...
    • Alexa compatibility: How can I link the app with Alexa?

      DuoxMe is compatible with the Alexa ecosystem of smart speakers and displays, you can use them to receive an Alexa announcement when someone is ringing the doorbell from your video doorbell or to open the door with a voice command such as "Alexa, ...
    • My monitor does not have pairing icon or QR

      If the pairing icon does not appear in the menu of your monitor, it means that it is a NON-WIFI monitor model. NON-WIFI monitors can be connected to the DuoxMe app through a Connect outdoor panel, in this case you need to wait 24-48h after the ...
    • What does the "No signal" warning in the DuoxMe app mean?

      If your terminal is a WIFI? monitor If the status "No connection" appears in the home, it means that the monitor has lost the WIFI connection. To regain connectivity from the app, you need to reconnect the monitor to the WIFI. To do this, delete the ...
    • How can I contact the Fermax DuoxMe support team?

      If you need to, you can contact Support directly via the DuoxMe app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version ...

    Find manuals, technical books, tender specifications and much more on our professional website.

       
      Fermax International Distribution Network.