Pairing
What are the network configuration requirements for connecting a WIFI monitor?
The technical requirements for the WIFI network are as follows: Supported WIFI frequency: 2.4GHz (monitor does not support 5GHz). Supports WPA2 and WEP encryption (not compatible with open networks or WPA2-Enterprise). DHCP enabled: the router must ...Error code 108 / 908 / 910 pairing
This error has a different meaning depending on the model of your Fermax terminal. If you have a WIFI? monitor This error appears if the monitor cannot connect to the WIFI network indicated in the app, mainly because the WIFI network name entered is ...Error code 100 / 101 / 102 pairing
If it is a WiFi? monitor This error indicates that the mobile phone was unable to connect to the monitor’s WiFi hotspot during the pairing process (when the QR code is displayed). To resolve the error, follow these steps: 1. First of all, check that ...My monitor does not have pairing icon or QR
If you do not see the pairing icon in your monitor's menu (the icon may vary in appearance depending on the monitor version), it is because your terminal is a NON-WIFI model. These models require a Connect model outdoor panel installed in your ...How can I contact the Fermax DuoxMe support team?
If you need to, you can contact Support directly via the DuoxMe app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version ...Error code 111 pairing (update required to continue)
Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...My account has been unlinked or deleted, why?
If you have received the following email: "Administrator account unlinked" or "Invitation deleted", it means that one of the following options has occurred: - a new pairing has been made with your monitor - the home has been deleted from the app. - ...
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