Pairing
Pairing error code 406 (WIFI specifications)
If it is a WIFI? monitor This error appears if the monitor cannot connect to the WIFI network indicated in the app, mainly because the WIFI credentials entered are not correct. 1. Check that the WIFI network supports WPA2 / WEP security encryption. ...
Error code 11 or 900 pairing
If it is a WIFI? monitor This error means that the app was unable to connect to the access point of the monitor when displaying the QR code. 1. First of all, check that a valid MAC is displayed under the QR code in the pairing menu of the monitor. ...
How can I contact the Fermax DuoxMe support team?
If you need to, you can contact Support directly via the DuoxMe app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version ...
Error code 417 pairing (update required to continue)
Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...