Pairing
What are the network configuration requirements for connecting a WiFi monitor?
The technical requirements for the WiFi network are as follows: Supported WiFi frequency: 2.4GHz (monitor does not support 5GHz). Supports WPA2 and WEP encryption (not compatible with open networks or WPA2-Enterprise). DHCP enabled: the router must ...
Error code 108 / 908 / 910 pairing
This error has a different meaning depending on the model of your Fermax terminal. If you have a WiFi? monitor This error appears if the monitor cannot connect to the WiFi network specified in the app. The most common causes are that the selected ...
Error code 100 / 101 / 102 pairing
If it is a WiFi? monitor This error indicates that the mobile phone was unable to connect to the monitor’s WiFi hotspot during the pairing process (when the QR code is displayed). To resolve the error, follow these steps: 1. First of all, check that ...
My monitor does not have pairing icon or QR
If you do not see the pairing icon in your monitor's menu (the icon may vary in appearance depending on the monitor version), it is because your terminal is a NON-WIFI model. These models require a Connect model outdoor panel installed in your ...
Error code 111 pairing (update required to continue)
Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...
Why is my account unlinked when I add another account?
If you lose access to your home after trying to add another account and receive an automatic unlinking email, it means that a new pairing process has been performed on the Fermax monitor instead of correctly sharing access. If you want to give ...