Pairing
Error code 1 pairing
This error means that the app was unable to connect to the access point of the monitor when displaying the QR code. 1. First of all, check that a valid MAC is displayed under the QR code in the pairing menu of the monitor. 2. Accept the prompt that ...How can I contact the Fermax DuoxMe support team?
If you need to, you can contact Support directly via the DuoxMe app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version ...Error code 417 pairing (update required to continue)
Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...
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