Pairing
What are the network configuration requirements for connecting a WIFI monitor?
The technical requirements for the WIFI network are as follows: Supported WIFI frequency: 2.4GHz (monitor does not support 5GHz). Supports WPA2 and WEP encryption (not compatible with open networks or WPA2-Enterprise). DHCP enabled: the router must ...Error code 108 or 910 pairing
If it is a WIFI monitor? This error appears if the monitor cannot connect to the WIFI network indicated in the app, mainly because the WIFI network name entered is not 2.4GHz or the password is incorrect. You can check the network specifications of ...Error code 100 or 101 pairing
If it is a WIFI? monitor This error means that the app was unable to connect to the access point of the monitor when displaying the QR code. 1. First of all, check that a valid MAC is displayed under the QR code in the pairing menu of the monitor. ...My monitor does not have pairing icon or QR
If the pairing icon does not appear in your monitor's menu, it means that it is a NON-WIFI model. NON-WIFI monitors can only connect to the DuoxMe app through a Connect model outdoor panel (if you do not know the model of your panel, we recommend you ...How can I contact the Fermax DuoxMe support team?
If you need to, you can contact Support directly via the DuoxMe app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version ...Error code 111 pairing (update required to continue)
Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...My account has been unlinked or deleted, why?
If you have received the following email: "Administrator account unlinked" or "Invitation deleted", it means that one of the following options has occurred: - a new pairing has been made with your monitor - the home has been deleted from the app. - ...
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