My monitor does not have pairing icon or QR

My monitor does not have pairing icon or QR

If the pairing icon does not appear in the menu of your monitor, it means that it is a non-WIFI monitor model.

Non-WIFI monitors can be connected to the DuoxMe app through a Connect outdoor panel, in this case you need to wait 24-48h after the installation of the video door entry system for the monitor screen to update and the pairing icon to appear.

Depending on the monitor version, the pairing icon may vary in appearance:



To find out the model of your monitor, you can contact your installer or take it off the wall to check the reference number on the sticker on the back of the monitor.



    • Related Articles

    • Error code 11 or 900 pairing

      If it is a WIFI? monitor This error means that the app was unable to connect to the access point of the monitor when displaying the QR code. 1. First of all, check that a valid MAC is displayed under the QR code in the pairing menu of the monitor. ...

    • Error code 417 pairing (update required to continue)

      Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...

    • How do I reset or change the monitor's WIFI settings?

      If you want to disconnect your terminal from the internet, delete the home in the app in Settings > Home tab > Delete home. This will cause you to lose the pairing and your monitor to disconnect from the internet, thus not performing call forwarding. ...

    • Pairing error code 406 (WIFI specifications)

      If it is a WIFI? monitor This error appears if the monitor cannot connect to the WIFI network indicated in the app, mainly because the WIFI credentials entered are not correct. 1. Check that the WIFI network supports WPA2 / WEP security encryption. ...

    • How can I see the WIFI coverage my monitor is receiving?

      You can check the signal received on your monitor by clicking on the screen and checking the WIFI connectivity icon in the bottom right. In this menu, one of the following WiFi signal strength level icons will be displayed: You need 3 bars of WIFI ...


    MANUALS
    Find manuals, technical books, tender specifications and much more on our professional website.

       
      INTERNATIONAL DISTRIBUTORS
      Fermax International Distribution Network.