When I receive the call on iOS I don't have video, only audio
If your smartphone is locked, you will need
to unlock your smartphone to open the Blue app to see your visitor and open the door.
Related Articles
How do I answer a call with the app on iOS?
Incoming calls from Blue are received as a regular call, perfectly integrated in the user interface with native views and melody that you had configured for incoming calls at phone level (with CallKit, in order to improve both security and user ...
When I receive the call on iOS I can't hear the visitor
On iOS a call that you receive with a locked smartphone is received just like a normal phone call following CallKit integration. When you answer it, you can listen to the visitor through your smartphone just like any other call. If you want to ...
What bandwidth is required for optimal call forwarding?
For optimal performance during a call, you'll need at least 0.150 Mbps of download speed and 0.5 Mbps of upload speed. Bear in mind that the upload bandwidth available on your Internet connection will affect how fast the monitor streams audio and ...
What is call preview on Android?
You can choose how you want to receive calls from the Blue app: with call preview on, the call will appear in full screen, like a normal phone call. With this option turned off, the call will appear as a notification. You can enable or disable this ...
My video door phone cannot be heard or does not show an image. How to check the monitor's operation
Before checking the operation of the Blue app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working properly, ...
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