When I receive the call on iOS I don't have video, only audio
If your smartphone is locked, you will need
to unlock your smartphone to open the DuoxMe app to see your visitor and open the door.
If your smartphone was not locked, after answering the call notification, the DuoxMe app will open directly with the camera image and you will be able to communicate with your visitor hands-free and open the door.
You can find more information in the following article: How to answer a call with the app DuoxMe by Fermax?
You may also be interested in... When I receive the call on iOS I can't hear the visitor
Related Articles
When I receive the call on iOS I can't hear the visitor
On iOS a call that you receive with a locked smartphone is received just like a normal phone call following CallKit integration. When you answer it, you can listen to the visitor through your smartphone just like any other call. If you want to ...What is Call preview on Android?
You can choose how you want to receive calls from the DuoxMe app: with call preview on, the call will appear in full screen, like a normal phone call. With this option turned off, the call will appear as a notification. You can enable or disable this ...My video door phone doesn't work. How can I check the monitor's operation?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...Can I have video or images on the app if I have a phone without a screen installed in my home?
No, if you do not have video in your home, you will not have it in the app either. Video viewing during calls and image capture require the home to have a monitor with a screen (FERMAX terminals without a screen, such as the telephone, will not have ...Is the app compatible with smartwatches?
Compatibility with iOS and Apple Watch On iOS devices, calls made through DuoxMe are integrated with the iPhone's Phone app. At the moment, Apple does not offer support for these calls to be mirrored on the Apple Watch (they work in the same way as ...
Find manuals, technical books, tender specifications and much more on our professional website.