Error 3: Error registering the device in the Fermax cloud
Please restart the router and try the pairing again after a few minutes.
Make sure you have sufficient WIFI coverage to the monitor as this may be causing the error.
If the error persists, please contact us through the app in Settings > Genetal tab > Contact Fermax indicating error code 3.
Related Articles
Error 1: Error connecting to the Fermax device
This error means that your smartphone has not been able to connect to the access point broadcasted by the monitor ("Fermax-abc123"...) when displaying the QR code. Check that a valid MAC appears under the QR code in the monitor's pairing menu. Does ...
What data does Fermax collect and how are they stored and processed?
The only personal data stored includes the information strictly necessary to associate the user with the products and services contracted (in this case, only the email account provided at registration). These data are also necessary to provide the ...
What does the notification "Login on a new device" mean?
Blue's notification: "Login on a new device" notifies you if someone has logged in with your account on another device, also telling you whether the other device is iOS or Android. It will also notify you when you link your Blue account with Alexa ...
What is Blue by Fermax?
Blue by Fermax is a free Android and iOS app that you can use to receive and answer calls made to your FERMAX video door entry system with DUOX technology. With Blue you can see who is at your door and answer and open it using your phone, no matter ...
How can I contact the Fermax Blue support team?
If you need to, you can contact Support directly via the Blue app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version of ...
Find manuals, technical books, tender specifications and much more on our professional website.
Fermax International Distribution Network.