How do I know if more than one smartphone is connected to my device?
Only the user who has been paired to the monitor (the home administrator) can invite other users to the same home. The user management is available from Settings > My home > Users. Here you can view all users invited to your home and, if desired, delete them so that they no longer have access to your home.
If there are changes to the administrator user, he/she will be notified by mail. Users will also be notified if someone logs in with the same account on another smartphone.
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How can I invite another user to my DuoxMe home to share call forwarding?
User settings are available under Settings > Home > Users. Please note that only the home administrator, i.e. the user who has been paired, can invite other users. If a new user is paired, the old home manager and all previous invited users will be ...
How can I check if my user is a guest or an owner?
In the app settings, at the bottom you can see whether your user is a guest or an owner. Guest users have limited access to the home settings.
If I have another home, can I manage both?
Yes, from the app you can manage several homes if they are compatible with the DuoxMe system. To add another home in the app, go to Settings > General tab > Add house. Then follow the steps in the app to link the new home. Using the app, you can ...
How can I deactivate someone I have invited?
You can delete a guest user by deleting them in the user management section of your home in Home settings > General > Users. To do this, click the Trash can icon on the user you want to delete.
Can someone connect to my video door entry system to control it without my authorisation?
To ensure that no unwanted connections occur, we use security technologies (encrypted connections and traffic encryption) that protect communications from call forwarding. Only users paired to your monitor or authorised by you (guests) can perform ...
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