Can someone connect to my video door entry system to control it without my authorisation?
To ensure that no unwanted connections occur, we use security technologies (encrypted connections and traffic encryption) that protect communications from call forwarding. Only users paired to your monitor or authorised by you (guests) can perform actions on your monitor, such as answering the call, opening the door or activating F1.
Related articles: How do I know if more than one smartphone is connected to my device?
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Is the system and the app secure?
Fermax has a process in place assess the cybernetic safety of your connected product on a continual basis, as part of its life cycle. This assessment takes into account industry best practices and recommendations, such as OSSTMM (Open Source Security ...How do I know if more than one smartphone is connected to my device?
Only the user who has been paired to the monitor (the home administrator) can invite other users to the same home. The user management is available from Settings > My home > Users. Here you can view all users invited to your home and, if desired, ...How can I invite another user to my DuoxMe home to share call forwarding?
User settings are available under Settings > Home > Users. Please note that only the home administrator, i.e. the user who has been paired, can invite other users. If a new user is paired, the old home manager and all previous invited users will be ...How can I see more cameras in the app? Why does my neighbour have more cameras than me in the app?
What influences camera viewing? The display of cameras in the app is due to the configuration of the video door entry system and the model of terminal (WIF?I or NO-WIFI) that each user has installed in their home. The difference in visualisation is ...Can I have video or images on the app if I have a phone without a screen installed in my home?
No, if you do not have video in your home, you will not have it in the app either. Video viewing during calls and image capture require the home to have a monitor with a screen (FERMAX terminals without a screen, such as the telephone, will not have ...
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