Can someone connect to my video door entry system to control it without my authorisation?
No, we use security technologies (encrypted connections and traffic encryption that protect communications from call forwarding. Only users linked with your monitor or authorised by you (guests) can perform actions on your monitor, such as answering calls, opening the door or activating F1.
Related articles: How do I know if more than one smartphone is connected to my device?
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Is the system and the app secure?
Fermax has a process in place assess the cybernetic safety of your connected product on a continual basis, as part of its life cycle. This assessment takes into account industry best practices and recommendations, such as OSSTMM (Open Source Security ...Can I install the video door entry system and use it without connecting it to the Internet?
Yes, of course. The WIFI monitor will still work as a normal home monitor even if you have not paired it to the app and connected to the Internet. You will be able to answer calls and respond to visitors using your monitor. You can also open the door ...How do I know that the video door entry system is calling me on my mobile phone?
On your smartphone, you will receive a call notification indicating the name of the home you have selected in the app. By answering this notification, you will be able to answer the call, establish communication with the visitor, view the image and ...Can I check who opened the door?Opened door history
Yes, in the app settings > Home tab > Opened door log you can view a history of which doors have been opened from the app and which user carried out the opening. The openings that have been carried out from the app and virtual assistants are ...How do I know if more than one smartphone is connected to my device?
Only the user who has been paired to the monitor (the home administrator) can invite other users to the same home. The user management is available from Settings > My home > Users. Here you can view all users invited to your home and, if desired, ...
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