Can someone connect to my video door entry system to control it without my authorisation?
To ensure that no unwanted connections occur, we use security technologies (encrypted connections and traffic encryption) that protect communications from call forwarding. Only users paired to your monitor or authorised by you (guests) can perform actions on your monitor, such as answering the call, opening the door or activating F1.
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Is the system and the app secure?
Fermax has a process in place assess the cybernetic safety of your connected product on a continual basis, as part of its life cycle. This assessment takes into account industry best practices and recommendations, such as OSSTMM (Open Source Security ...How do I know if more than one smartphone is connected to my device?
Only the user who has been paired to the monitor (the home administrator) can invite other users to the same home. The user management is available from Settings > My home > Users. Here you can view all users invited to your home and, if desired, ...How can I invite another user to my DuoxMe home to share call forwarding?
User settings are available under Settings > Home > Users. Please note that only the home administrator, i.e. the user who has been paired, can invite other users. If a new user is paired, the old home manager and all previous invited users will be ...How do I log in to the app?
To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must ...What are the requirements to use call forwarding? How do I know if I have a compatible terminal?
In order to use the DuoxMe call forwarding service, you need to have a compatible Fermax terminal. There are two main types: DUOX monitors (WIFI? and NON-WIFI) DUOX telephones (with Connect entrance panel installed in the community). How to know if ...
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