How do I log in to the Blue app?
To log in to the Blue app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create ...
How do I know that my monitor is set up and ready for call forwarding?
Once paired, a new home that is linked to your Blue account will appear with the name you have just given it. The house will appear with a green ball indicating that the monitor is connected and that the service is active. You can check this by ...
How do I reset the monitor's WIFI settings?
In case you wish to disconnect the monitor from the Internet you can Delete house from the Settings > House menu. This will erase the pairing and your monitor will be disconnected from the Internet, making it unable to perform call forwarding. If ...
What is the Biometric Login option?
To log in quickly, you can enable biometric login (fingerprint, face ID) instead of entering your credentials every time you want to log in again. You can find this option in the app, under Settings > General > Biometric login. Once activated, you ...
How do I answer a call on iOS with the Blue app?
In our new version 2.0 of Blue by Fermax for iOS, following Apple's guidelines, we have integrated CallKit funtion with the aim of improving both security and user experience when using call divert in your video door entry system. As a Blue user on ...