How do I reset the monitor's WIFI settings?
In case you wish to disconnect the monitor from the Internet you can Delete house from the Settings > House menu. This will erase the pairing and your monitor will be disconnected from the Internet, making it unable to perform call forwarding. If ...
How to answer a call with the app Blue by Fermax?
In our new version 2.0 of Blue by Fermax for iOS, following Apple's guidelines, we have integrated CallKit funtion with the aim of improving both security and user experience when using call divert in your video door entry system. As a Blue user on ...
After the last update, the app stopped working
If the app has been updated recently, please log out and log in again. If the problem persists, please contact us through the app in Settings > General > My account > Contact Fermax indicating the functionalities of the app that are not working ...
Is the Blue app compatible with smartwatches?
The Blue app on iOS uses in-app call notifications and at the moment Apple does not support these call notifications with the Apple Watch (in the same way that WhatsApp call notifications are also not forwarded to the Apple Watch). The Blue app on ...
How do I log in to the Blue app?
To log in to the Blue app you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet you must Create an account.