What is Image capture?
This function automatically captures a photo 3 seconds after receiving a call from the video door phone, with the date and time it was taken. The monitor can store up to 150 photos, both from answered and missed calls.
How can I activate image capture?
If your inside station it's a WIFI model, you can enable the option from the app in Settings > Home > Image capture. By default, the option is disabled.
Only the homeowner can change this setting. Guest users do not have access to this option.
From the app, you can view the images of calls at any time in the Call log menu. Once the photo has been viewed, it is stored in the mobile phone's memory.
Unviewed images are stored on the server for a maximum of 30 days. If they have not been viewed within that period, they will be lost.
Can I delete images from my call history?
Yes. You can delete images by removing the corresponding call from the app's history.
Please note that even if the photo is deleted from the app, it will still appear in the monitor's memory. To delete it completely, you will also need to delete it from the monitor in your home.
Capturing images from the monitor
On any type of monitor (Fermax indoor terminal with screen), you can enable or disable the function by pressing the menu button > settings > and selecting the camera icon. The changes will be synchronised in the app.
Under the country's data protection legislation, image capture may be restricted. It may also require a sign indicating that the monitor may capture images to be placed next to the outdoor panel.
How to view and delete photos on the monitor
To view the images saved on the monitor, go to the menu and select the images icon.
Once here, you can view all the images by scrolling left and right.
Tap the recycle bin icon to delete a specific image.
To delete all images at once, press and hold the confirmation button (key button) for 5 seconds. Then press the key button again to confirm.
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