What is Image capture?
This function automatically captures a photo 3 seconds after receiving a call from the video door phone, with the date and time it was taken. The monitor can store up to 150 photos, both from answered and missed calls.
How can I activate image capture?
You can enable this option in the app under Settings > Home > Image capture. By default, this option is disabled.
Only the homeowner can change this setting. Guest users do not have access to this option.
From the app, you can view the images of calls at any time in the Call log menu. Once the photo has been viewed, it is stored in the mobile phone's memory.
Unviewed images are stored on the server for a maximum of 30 days. If they have not been viewed within that period, they will be lost.
Can I delete images from my call history?
Yes. You can delete images by removing the corresponding call from the app's history.
Please note that even if the photo is deleted from the app, it will still appear in the monitor's memory. To delete it completely, you will also need to delete it from the monitor in your home.
Capturing images from the monitor
To enable or disable it from the monitor, press the menu button, settings and select the camera icon. The changes will be synchronised in the app.
Under the country's data protection legislation, image capture may be restricted. It may also require a sign indicating that the monitor may capture images to be placed next to the outdoor panel.
How to view and delete photos on the monitor
To view the images saved on the monitor, go to the menu and select the images icon.
Once here, you can view all the images by scrolling left and right.
Tap the recycle bin icon to delete a specific image.
To delete all images at once, press and hold the confirmation button (key button) for 5 seconds. Then press the key button again to confirm.
Related Articles
How can I delete calls from call history?
From the Call log menu, you can delete the calls and associated pictures you want. Select the call and click on delete. Even if the photo is deleted from the app, it will still appear on the monitor. You can read how to delete the call from the ...Can I see who has called me?
Yes, once the image capture option has been activated, it is possible to view photos of your visitors from the app, provided that your device is a video device. If the telephone does not have a screen, the caller's identity will only be audible, not ...How do I log in to the app?
To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must ...How do I know that my monitor is set up and ready for call forwarding?
Once paired, a new home that is linked to your DuoxMe account will appear with the name you have just given it. The house will appear with a green signal indicating that the monitor is connected and that the service is active. You can check this by ...What coverage is required on the WIFI monitor for optimal call forwarding?
For optimal operation in the DuoxMe app, the WIFI monitor needs 3 WIFI signal lines. You can check the signal received on your monitor by pressing the menu button and checking the WIFI connectivity icon on the bottom right. This icon shows the signal ...
Find manuals, technical books, tender specifications and much more on our professional website.