Password problems: Weak password
If when you try to register, you get the following message:
it means that the password is too weak and you need it to meet the following requirements:
- It must have at least 8 characters.
- For your security, it must include at least 1 number, at least 1 uppercase and lowercase letter.
- One of the following characters - / : ; ( ) & @ . , ? ! % *
The following characters may NOT be used ¿ # _ = \ ¡
Once the password meets all these requirements, click Accept and continue with sign-up.
I can't sign up: "An error has occurred, if the user already exists try to recover the password"
If you get the following message when you try to log in: "An error has occurred, if the user already exists try to recover the password" you may have already registered that email account with Blue. In this case, recover your password using the ...
How can I change the password?
From the app in Settings > General > My account section you can change your password. The process will require your current password to proceed with the change. If you don't remember it, you can retrieve it after logging out. If you do not remember ...
I can't log in: “User and/or password invalid”
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...
How do I log in to the Blue app?
To log in to the Blue app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create ...
Error 2: Error connecting the video door phone to the Internet
This error appears when the monitor is unable to connect to the WIFI network, mainly because the provided WIFI network credentials are wrong or a valid 2.4GHz network is not selected. The monitor supports 2.4GHz WIFI and WPA2, WEP or no password ...
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