I cannot register, the code is invalid or has expired
In order to log in, you need to activate your account using a code that will be sent to the email address you enter in the app.
Remember that this code is time limited. If you receive the error "the code is invalid or has expired" when entering the code, please resend it by clicking on the "Send another code" button or by clicking on register and re-entering your email and password.
If you do not receive the email, check your spam folder or try again after a few minutes.
Related articles: I didn't receive my sign-up confirmation email, what can I do?
Related Articles
Error code 406 pairing (network specifications)
If it is a WIFI monitor? This error appears if the monitor cannot connect to the WIFI network indicated in the app, mainly because the WIFI network name entered is not 2.4GHz or the password is incorrect. Monitor network specifications • Supported ...I can't log in: “User and/or password invalid”
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...Error code 11 or 900 pairing
If it is a WIFI? monitor This error means that the app was unable to connect to the access point of the monitor when displaying the QR code. 1. First of all, check that a valid MAC is displayed under the QR code in the pairing menu of the monitor. ...The monitor is not responding and the LEDs are flashing, what does this mean?
When you connect the monitor to the WIFI, the monitor will automatically check if there is a new firmware version available for upgrade. This action is automatic and does not require any action. During the upgrade process, a blue LED will light up ...Error code 417 linking (update required to continue)
Link to video The monitor needs to update its firmware version in order to pair. To do this, we need to access the special administrator menu, following the steps in the app. 1. Press the MENU button to turn on the monitor screen. 2. Once in the ...
Find manuals, technical books, tender specifications and much more on our professional website.