I cannot register, the code is invalid or has expired
In order to log in, you need to activate your account using a code that will be sent to the email address you enter in the app.
Remember that this code is time limited. If you receive the error "the code is invalid or has expired" when entering the code, please resend it by clicking on the "Send another code" button or by clicking on register and re-entering your email and password.
If you do not receive the email, check your spam folder or try again after a few minutes.
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