I cannot register, the code is invalid or has expired
In order to log in, you need to activate your account using a code that will be sent to the email address you enter in the app.
Remember that this code is time limited. If you receive the error "the code is invalid or has expired" when entering the code, please resend it by clicking on the "Send another code" button or by clicking on register and re-entering your email and password.
If you do not receive the email, check your spam folder or try again after a few minutes.
Related Articles
Error code 100 / 101 / 102 pairing
If it is a WiFi? monitor This error indicates that the mobile phone was unable to connect to the monitor’s WiFi hotspot during the pairing process (when the QR code is displayed). To resolve the error, follow these steps: 1. First of all, check that ...
What is the F1, F2 or concierge button for? How can I activate it from the app?
• The F1 button (additional function 1) is used to activate additional functions in your video door entry system, such as opening an additional door, activating a lift, provided they are available in the installation. They require a relay connected ...
What are the Main doors in the app?
If your monitor is a WiFi model?, you can open the door directly from the main screen of the DuoxMe app by simply pressing the key button, without having to first activate the outdoor panel camera. You can enable them and edit their name in Settings ...
Recommended smartphone settings for receiving notifications
Receiving calls on your smartphone is based on receiving push notifications. Smartphone manufacturers limit the actions of applications when they are running in the background, which can lead to push notifications not being received. Is the app ...
My video door phone doesn't work. How can I check that it is working properly?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...
Find manuals, technical books, tender specifications and much more on our professional website.
Fermax International Distribution Network.