How many smartphones can I have linked to the same account?
You can invite up to a maximum of 5 users, but the system allows up to 8 devices connected to the same home.
This means that you can use up to 8 smartphones/tablets with the same account if you wish (i.e. by logging in with the same account).
On the smartphones/tablets on which you are logged in, you will receive the call notification. The first person to pick up the call will be the one to establish a conversation with the visitor.
All other devices will automatically stop ringing.
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Why do I have to register with an email account?
To use the Fermax Blue app we need you to register as a Blue user with your email address. Your WIFI monitor will be linked to this user account when pairing. This account will be your login credential to use call forwarding and answer the video door ...How do I delete my account?
You can delete your account from the app in Settings > General > My Account. If you delete it, we will proceed to remove your data from our database and all your active pairings and subscriptions will be terminated.My account has been unlinked or deleted, why?
If you have received the following email: "Administrator account unlinked" or "Invitation deleted", it means that one of the following options has occurred: - a new pairing has been made with your monitor - the home has been deleted from the app. - ...If I have another home, can I manage both?
Yes, from the app you can manage several homes if they are compatible with the Blue system. You will need to use the same Blue account to be linked to both of them. If you are linked with both homes, you can answer the calls you receive both at your ...How do I know that my monitor is set up and ready for call forwarding?
Once paired, a new home that is linked to your Blue account will appear with the name you have just given it. The house will appear with a green signal indicating that the monitor is connected and that the service is active. You can check this by ...
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