Can I change the email address of the app?
At the moment it is not possible to change the email address of your DuoxMe account directly from the app.
To change the email, you need to register your new email in the app, log in and pair again the monitor. How can I pair my DUOX monitor using the app?
You can delete your old account from the app under Settings > My account > Delete account.
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How can I invite another user to my DuoxMe home to share call forwarding?
User settings are available under Settings > Home > Users. Please note that only the home administrator, i.e. the user who has been paired, can invite other users. If a new user is paired, the old home manager and all previous invited users will be ...How can I change the password?
If you need to reset your password, go to the DuoxMe app > Sign in > Use password > I forgot my password. You will receive an email so you can set a new password. If you are logged in to the app and want to change your password, you can do this from ...Why do I have to register with an email account?
To use the Fermax DuoxMe app we need you to register as a DuoxMe user with your email address. Your monitor will be linked to this user account when pairing. This account will be your login credential to use call forwarding and answer the video door ...How can I change the monitor's Wi-Fi settings or disconnect it?
How can I change the WiFi to which the monitor is connected? If you want to change the WiFi network it is connected to, delete the home in the app in Settings (gear icon) > Home tab > Delete home and on the main screen tap Add home, selecting the new ...I don't receive my sign-up confirmation email, what can I do?
A few minutes after the sign-up request, the account activation email will be sent from the email duoxme.noreply@fermax.com. If it doesn't appear in your inbox, check your spam folder and add this email as an approved sender, so that your email ...
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