Use of my connected video door entry
What does the red LED on the monitor indicate?
The red LED on the front of the monitor indicates that it is powered, and will remain on steady. If Do Not Disturb mode has been activated from the monitor, the LED will flash slowly. If the monitor is unprogrammed, the LED will flash fast. If you ...How can I see the WIFI coverage my monitor is receiving?
You can check the signal received on your monitor by clicking on the screen and checking the WIFI connectivity icon in the bottom right. In this menu, one of the following WiFi signal strength level icons will be displayed: You need 3 bars of WIFI ...How do I know that the video door entry system is calling me on my mobile phone?
On your smartphone, you will receive a call notification indicating the name of the home you have selected in the app. By answering this notification, you will be able to answer the call, establish communication with the visitor, view the image and ...If I answer the call from the App and it cuts off, can I call back?
Yes, as long as the communication channel is not busy. When the call stops ringing, you can use the app to connect to the panel and talk to your visitor. You may also be interested in... How to check the correct functioning of the monitor?Do visitors know if I am responding from the app?
No, it makes no difference to your visit. Once you've answered the call, the person calling from the outdoor panel cannot tell whether or not you are responding from inside the home. It is like if you were responding from home.If I have another home, can I manage both?
Yes, from the app you can manage several homes if they are compatible with the Blue system. You will need to use the same Blue account to be linked to both of them. If you are linked with both homes, you can answer the calls you receive both at your ...Can I have several terminals (handsets) in the same house?
Yes, you can have one audio terminal (telephone) and one video terminal (monitor) for example, or two video terminals (both monitors). To use call forwarding you must pair with a WIFI monitor only.How can I deactivate someone I have invited?
You can delete a guest user by deleting them in the user management section of your home in Home settings > General > Users. To do this, click the Trash can icon on the user you want to delete.How many smartphones can I have connected to the same home?
The system allows up to 6 users in total connected to the same home. The administrator user can invite 5 extra users, so 1 administrator user and 5 guests will be connected to the same home. Each user will receive the call notification. The first one ...Can I install the video door entry system and use it without connecting it to the Internet?
Yes, of course. The WIFI monitor will still work as a normal home monitor even if you have not paired it to the app and connected to the Internet. You will be able to answer calls and respond to visitors using your monitor. You can also open the door ...Does forwarding only work when I am at home?
No, Blue by Fermax allows you to answer calls made to your video door entry system regardless of whether you are at home or not. For example, you can answer calls even when you're in the office or travelling around.Is call forwarding always active?
As long as your monitor is connected to the Internet and you are logged in to the Blue app on your smartphone/tablet, incoming calls from your video door entry system will be forwarded to your devices. If you want to stop receiving calls from Blue, ...If the WIFI monitor breaks, does call forwarding still work?
No, if the handset is broken, call forwarding won't work either. Blue forwarding service works due to the monitor, which acts as a gateway for incoming calls from the outdoor panel. You may also be interested in: How do I reset the monitor's WIFI ...
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