Use and function of Blue app
How can I check if my user is a guest or an owner?
In the app settings, at the bottom you can see whether your user is a guest or an owner. Guest users have limited access to the home settings.Can I check who opened the door?Opened door history
Yes, in the app settings > Home tab > Opened door log you can view a history of which doors have been opened from the app and which user carried out the opening. The openings that have been carried out from the app and virtual assistants are ...What does the notification "Login on a new device" mean?
Blue's notification: "Login on a new device" notifies you if someone has logged in with your account on another device, also telling you whether the other device is iOS or Android. It will also notify you when you link your Blue account with Alexa ...How can I change the ringtone for calls?
You can customise the incoming call melody for each home you have in the app, so you can easily recognise where you are receiving a call from. Go to the app under Settings > Home tab > Custom Melody, select the sound you prefer and save your changes. ...How can I add a widget from the app?
It is possible to add a widget for door opening on both iOS and Android devices. How to add a widget on iOS devices On iOS devices, you need to create a Siri shortcut in the Shortcuts app for door unlocking. See the following article to create the ...What is call preview on Android?
You can choose how you want to receive calls from the Blue app: with call preview on, the call will appear in full screen, like a normal phone call. With this option turned off, the call will appear as a notification. You can enable or disable this ...Can I open the door directly even if I there is no call?
Yes, from Blue version 3.1, you can open the door directly from the main view without activating the camera first, by pressing the button on the key. If you only have one access, pressing the button will open it directly. You can also open all other ...How can I activate F1 or concierge from the app?
This button is disabled by default in the app. To activate it, you need to open the app and go to Settings > Home > F1 Options / Concierge. You can select different icons for the F1 button and choose the one that best suits your installation. Related ...If I have more than one camera, how can I switch cameras in the app?
If you have more than one camera available in your home, when you receive the call from the panel, the Blue app will automatically open the corresponding camera. When you perform an auto-on from the app, you need to use the following button to select ...What is the camera button on the home screen for? How to do autoon?
This button lets you auto switch-on from the app to connect to the outdoor panel and if you wish to establish communication. You may also be interested in... Can I open the door if no visitors call me?What is the concierge button for?
This button is used to make calls to your building’s porter should you ever need to. If your porter later returns your call, you can also answer this call from your mobile phone with the Blue app. This feature can be disabled if you do not use it in ...How do I answer a call on Android with the app?
On Android, you will get a notification from Blue indicating the name of your house (in this case ‘CASA’) and the text ‘Incoming call’. You have to respond to the notification (tap on it or swipe depending on your smartphone) to open the Blue app ...How do I open the door from my phone?
When the key button is pressed from the camera image view, a request to open the door will be sent. If you have the confirm opening option activated, the app will ask you to confirm the door opening with the mobile unlock code. What is the confirm ...Can I speak to the person on the other end?
Yes, you can communicate with your visitor. Pay attention to the microphone status, it can be muted, and loudspeaker can be activated on the app screen, meaning you can switch between the handset to maintain privacy and hands-free speakerphone. With ...What is the F1 button for?
This button is used to activate additional functions on your video door entry system, such as opening an additional door, activating an elevator, if available. These features require a relay connected to your video door entry system. This feature can ...How do I answer a call with the app on iOS?
Incoming calls from Blue are received as a regular call, perfectly integrated in the user interface with native views and melody that you had configured for incoming calls at phone level (with CallKit, in order to improve both security and user ...
Find manuals, technical books, tender specifications and much more on our professional website.