You can check the status of our services at any time via the portal: ?DuoxMe service status. The status will be updated automatically in the event of maintenance alerts or any other situation that may affect the service.
If you need to, you can contact Support directly via the DuoxMe app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version ...
You can disable call reception in the app form Settings > Home > Call reception. This setting is individual for each user, it only affects the user who has deactivated it in their account. The others will continue to receive the call. You may also be ...