Use of my connected video door entry
Can I install the WiFi monitor and use it even if I don't connect it to the Internet? Does the app still work even if the monitor isn't working?
Can I install the WIFI monitor and use it even if I don't connect it to the Internet? Yes, the WIFI monitor will still work as a normal monitor even if you have not paired it to the app and connected to the Internet. You will be able to take calls on ...
What does the red LED on the monitor indicate?
The red LED on the front of the monitor indicates that it is powered, and will remain on steady. If Do Not Disturb mode has been activated from the monitor, the LED will flash slowly. If the monitor is unprogrammed, the LED will flash fast. If you ...
How can I see the WIFI coverage my monitor is receiving?
You can check the signal received on your monitor by clicking on the screen and checking the WIFI connectivity icon in the bottom right. In this menu, one of the following WiFi signal strength level icons will be displayed: You need 3 bars of WIFI ...
How do I know that the video door entry system is calling me on my mobile phone?
On your smartphone, you will receive a call notification indicating the name of the home you have selected in the app. By answering this notification, you will be able to answer the call, establish communication with the visitor, view the image and ...
If I answer the call from the App and it cuts off, can I call back?
Yes, as long as the communication channel is not busy. When the call stops ringing, you can use the app to connect to the panel and talk to your visitor. You may also be interested in... How to check the correct functioning of the monitor?
How many smartphones can I have connected to the same home?
The system allows up to 6 users connected to the same home: 1 administrator and 5 guest users. The administrator user is the one who configures the home and can invite 5 extra users to share access. Each user will receive the call notification. The ...
Does the diversion only work when I am at home, or is it always active?
Does the divert only work when I am at home? No, one of the main advantages of the DuoxMe app is that it allows you to answer the video door phone calls even when you are not at home, wherever you are. For example, you can see who is calling, talk to ...