Use and function of app
How do I open the door from my phone?
To open the door from your mobile phone using the DuoxMe app, simply press the key button that appears on the main screen. This action will send the opening request to the system. Once the door has been opened, you will see a confirmation message on ...How can I see more cameras in the app? Why does my neighbour have more cameras than me in the app?
What influences camera viewing? The display of cameras in the app is due to the configuration of the video door entry system and the model of terminal (?WIFI or NO-WIFI) that each user has installed in their home. The difference in visualisation is ...Can I check who opened the door?Opened door history
Yes, in the app settings > Home tab > Opened door log you can view a history of which doors have been opened from the app and which user carried out the opening. The openings that have been carried out from the app and virtual assistants are ...What does the notification "Login on a new device" mean?
DuoxMe's notification: "Login on a new device" notifies you if someone has logged in with your account on another device, also telling you whether the other device is iOS or Android. It will also notify you when you link your DuoxMe account with ...How can I add a widget from the app?
It is possible to add a widget for door opening on both iOS and Android devices. How to add a widget on iOS devices On iOS devices, you need to create a Siri shortcut in the Shortcuts app for door unlocking. See the following article to create the ...Can I open the door directly even if I there is no call?
Yes, with DuoxMe you can open the door directly from the main view without activating the camera first, by pressing the button on the key. If you only have one access, pressing the button will open it directly. You can also open all other accesses as ...How can I delete calls from call history?
From the Call log menu, you can delete the calls and associated pictures you want. Select the call and click on delete. Even if the photo is deleted from the app, it will still appear on the monitor. You can read how to delete the call from the ...If I have more than one camera, how can I switch cameras in the app?
If you have more than one camera available in your home, when you receive the call from the panel, the DuoxMe app will automatically open the corresponding camera. When you perform an auto-on from the app, you need to use the following button to ...How can I deactivate someone I have invited?
You can delete a guest user by deleting them in the user management section of your home in Home settings > General > Users. To do this, click the Trash can icon on the user you want to delete.What is the camera button on the home screen for? How to do autoon?
This button lets you auto switch-on from the app to connect to the outdoor panel and if you wish to establish communication. You may also be interested in... Can I open the door directly even if I there is no call?Can I speak to the person on the other end?
Yes, you can communicate with your visitor. Pay attention to the microphone status, it can be muted, and loudspeaker can be activated on the app screen, meaning you can switch between the handset to maintain privacy and hands-free speakerphone. With ...
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