Why do I have to register with an email account?
To use the Fermax Blue app we need you to register as a Blue user with your email address. Your WIFI monitor will be linked to this user account when pairing. This account will be your login credential to use call forwarding and answer the video door phone calls from the app.
Related Articles
I cannot register, the code is invalid or has expired
In order to log in, you need to activate your account using a code that will be sent to the email address you enter in the app. Remember that this code is time limited. If you receive the error "the code is invalid or has expired" when entering the ...I don't receive my sign-up confirmation email, what can I do?
A few minutes after the sign-up request, the account activation email will be sent from the email blue.noreply@fermax.com. If it doesn't appear in your inbox, check your spam folder and add this email as an approved sender, so that your email service ...My account has been unlinked or deleted, why?
If you have received the following email: "Administrator account unlinked" or "Invitation deleted", it means that one of the following options has occurred: - a new pairing has been made with your monitor - the home has been deleted from the app. - ...How do I delete my account?
You can delete your account from the app in Settings > General > My Account. If you delete it, we will proceed to remove your data from our database and all your active pairings and subscriptions will be terminated.How many smartphones can I have linked to the same account?
You can invite up to a maximum of 5 users, but the system allows up to 8 devices connected to the same home. This means that you can use up to 8 smartphones/tablets with the same account if you wish (i.e. by logging in with the same account). On the ...
Find manuals, technical books, tender specifications and much more on our professional website.