Where can I download the app?
The DuoxMe app is available for free download via the mobile app shops, either Google Play or Apple Store.
You can find the app by searching for "Fermax DuoxMe" in your app shop or access via the following icons.
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Is the app DuoxMe compatible with my phone model?
The Fermax DuoxMe app is compatible with iOS and Android phones, both mobiles and tablets. You can check the minimum Android and iOS version from Google Play/App Store or or consult the following link: Minimum Android and iOS versions supported for ...
How do I update the app?
Fermax periodically publishes new versions with improvements and corrections that automatically become available in Google Play and the Apple Store. Your phone will notify you if a new version is available for update. It is recommended that you have ...
What are the Main doors in the app?
From the app, you can open the door from the main view by simply pressing the key button, without having to activate the outdoor panel camera first. You can enable them and edit their name in Settings > Home tab > Main doors. This option is only ...
Can I have video or images on the app if I have a phone without a screen installed in my home?
No, if you do not have video in your home, you will not have it in the app either. Video viewing during calls and image capture require the home to have a monitor with a screen (FERMAX terminals without a screen, such as the telephone, will not have ...
How can I see more cameras in the app? Why does my neighbour have more cameras than me in the app?
What influences camera viewing? The display of cameras in the app is due to the configuration of the video door entry system and the model of terminal (?WIFI or NO-WIFI) that each user has installed in their home. The difference in visualisation is ...
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