What is Blue by Fermax?
Blue by Fermax is a free Android and iOS app that you can use to receive and answer calls made to your FERMAX video door entry system with DUOX technology.
With Blue you can see who is at your door and answer and open it using your phone, no matter where you are. To use this video door call forwarding service you must have a WIFI DUOX monitor in your home and then follow the simple steps that can be found in the app.
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How can I contact the Fermax Blue support team?
If you need to, you can contact Support directly via the Blue app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version of ...What data does Fermax collect and how are they stored and processed?
The only personal data stored includes the information strictly necessary to associate the user with the products and services contracted (in this case, only the email account provided at registration). These data are also necessary to provide the ...Error 3: Error registering the device in the Fermax cloud
Please restart the router and try the pairing again after a few minutes. Make sure you have sufficient WIFI coverage to the monitor as this may be causing the error. If the error persists, please contact us through the app in Settings > Genetal tab > ...Where can I download the app?
Blue by Fermax app is available for download for free through Google Play or the Apple Store. You can find the app by searching directly for "Fermax Blue" or open the following link from your mobile phone: Why do I have to register with an email account?
To use the Fermax Blue app we need you to register as a Blue user with your email address. Your WIFI monitor will be linked to this user account when pairing. This account will be your login credential to use call forwarding and answer the video door ...
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