What is Blue by Fermax?
Blue by Fermax is a free Android and iOS app that you can use to receive and answer calls made to your FERMAX video door entry system with DUOX technology.
With Blue you can see who is at your door and answer and open it using your phone, no matter where you are. To use this video door call forwarding service you must have a WIFI DUOX monitor in your home and then follow the simple steps that can be found in the app.
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How can I contact the Fermax Blue support team?
If you need to, you can contact Support directly via the Blue app in Settings > General tab > Contact Fermax. This will allow you to select your preferred email app. In the email, a text file (log.txt) with useful information (such as the version of ...What data does Fermax collect and how are they stored and processed?
The only personal data stored includes the information strictly necessary to associate the user with the products and services contracted (in this case, only the email account provided at registration). These data are also necessary to provide the ...Where can I download the app?
Blue by Fermax app is available for download for free through Google Play or the Apple Store. You can find the app by searching directly for "Fermax Blue" or open the following link from your mobile phone: Error 3: Error registering the device in the Fermax cloud
Please restart the router and try the pairing again after a few minutes. Make sure you have sufficient WIFI coverage to the monitor as this may be causing the error. In order to check the installed firmware version of your monitor, please contact us ...Is the Blue app compatible with tablets and/or iPads?
Yes, Blue by Fermax can be used on tablets. In addition, the screen automatically rotates when you flip it over during a call, which will be displayed in full screen. The action icons, for example the door opener icon, will be available at the bottom ...
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