What does the notification "Login on a new device" mean?
DuoxMe's notification: "Login on a new device" notifies you if someone has logged in with your account on another device, also telling you whether the other device is iOS or Android.
It will also notify you when you link your DuoxMe account with Alexa and Google Assistant.
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How many smartphones can I have connected to the same home?
The system allows up to 12 devices to be connected to a single home: 1 administrator user and 5 guest users. To reach the maximum of 12 devices, you can duplicate the session by using existing guest accounts on different devices. Answering calls All ...
What does the "No signal" warning in the DuoxMe app mean?
This message indicates that the Fermax terminal has lost its internet connection, preventing communication from the app. The solution depends on your terminal model. How do I know if my device is a WiFi? model or a non-WiFi model? If your terminal ...
Recommended smartphone settings for receiving notifications
Receiving calls on your smartphone is based on receiving push notifications. Smartphone manufacturers limit the actions of applications when they are running in the background, which can lead to push notifications not being received. Is the app ...
Error code 100 / 101 / 102 pairing
If it is a WiFi? monitor This error indicates that the mobile phone was unable to connect to the monitor’s WiFi hotspot during the pairing process (when the QR code is displayed). To resolve the error, follow these steps: 1. First of all, check that ...
Is there any cost for the service? What are the differences between a WiFi🛜 and Connect 4G terminal?
Depending on whether your Fermax terminal is WiFi or Connect 4G, the functions of the app are free or under paid subscription. WiFi? terminals This model connects directly via the home’s WiFi network (the user’s router). The app service, with ...
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