NOVEMBER 2025
Product:
- KIT DE MONITOR WAY 7" ref. 1525
- Firmware version: FW 20251013
Problem: When a call is made to the home, both the panel and the monitor emit the selected ring tone throughout the call or until the call is answered on the monitor.
Solution: A new firmware version is available for WAY 7" monitors ref 1525 with previous versions. This new version corrects the problem described above, optimising the duration of a single tone on both the monitor and the board.
Monitors must be updated using a microSD card.
Steps to follow:
1-. Prepare a microSD card and format it on a PC to FAT-32 format, if you have not already done so.
2-. Move the new firmware files to the root of the MicroSD card (do not place them in any folder). We have attached a link to download the new FW.
3-. Next, disconnect the monitor from the power supply and, with it turned off, insert the MicroSD card into it.
4-. Power up the monitor and immediately tap the top left corner several times with your finger until a message saying ‘Upgrading...’ appears.
5-. Wait while the firmware updates and until a ‘Finished’ message appears. Wait for the monitor to turn off its screen by itself.
This update process may take between 20 and 50 seconds.
6-. Finally, restart the monitor to finish (unplug and plug back in).
The Update Process document is attached.