Why is my account unlinked when I add another account?

Why is my account unlinked when I add another account?

If you lose access to your home after trying to add another account and receive an automatic unlinking email, it means that a new pairing process has been performed on the Fermax monitor instead of correctly sharing access.

If you want to give another person access to your home, you need to invite them through the Guest users option in the app. You can find a step-by-step guide on how to do it here.