Introduction to MyConnect and quick start guide
In this videotutorial we present MyConnect, how to register installations in the MyConnect portal, the different views within the application and the information we obtain from the installations we register.
You can find more information at https://www.fermax.com/connect, as well as access to download customisable documentation for the Community of Neighbours.
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Why are some devices not showing up in the installation or are disconnected?
If after 48 hours some devices still do not appear in the installation or appear as ?disconnected, check the following possible causes: • Lack of synchronisation. if the installation has not been idle long enough or the nightly synchronisation ...When should I register the installation on MyConnect? Is it necessary to register all outdoor panels?
You can register your installation at any time on the portal. You will be able to view the details of the installation once the installation has been consolidated and at least all the panels have been installed and configured in their final position. ...Can I remotely manage the settings and parameters of the outdoor panel?
<br> It is possible to modify the settings of the Connect outdoor panels remotely from MyConnect, without the need to physically access the device (Skyline and Marine) or ...How can I add codes or identifiers remotely?
With the Cora panel, it is possible to modify your agenda remotely from MyConnect. In the agenda you can modify multiple functionalities that allow an advanced and personalised management of the registered users. To be able to modify, add or delete ...
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