To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create an account.
Why do I have to register with an e-mail account?
By registering with your email account, your monitor will be linked to this account during the pairing process. This account will be your primary credential for:
Use call forwarding.
Answer video door phone calls from the app in a secure and personalised way.
This way, we ensure that only you have access to the advanced features and management of your device.
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...
At the moment it is not possible to change the email address of your DuoxMe account directly from the app. To change the email, you need to register your new email in the app, log in and pair again the monitor. How can I pair my DUOX monitor using ...
To log in quickly, you can enable biometric login (fingerprint, face ID) instead of entering your credentials every time you want to log in again. You can find this option in the app, under Settings > General > Biometric login. Once activated, you ...
What influences camera viewing? The display of cameras in the app is due to the configuration of the video door entry system and the model of terminal (?WIFI or NO-WIFI) that each user has installed in their home. The difference in visualisation is ...
Fermax has a process in place assess the cybernetic safety of your connected product on a continual basis, as part of its life cycle. This assessment takes into account industry best practices and recommendations, such as OSSTMM (Open Source Security ...