How do I log in to the app?
To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create an account.
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How can I migrate from Blue to the new DuoxMe app?
We have launched a major update to our application in which we have not only improved the interface and user experience, but also given it a new name: DuoxMe. DuoxMe offers and improved interface: we have redesigned the interface to make it easier to ...Can I change the email address of the app?
At the moment it is not possible to change the email address of your DuoxMe account directly from the app. To change the email, you need to register your new email in the app, log in and pair again the monitor. How can I pair my DUOX monitor using ...Calls are not deleted from the call log
If you're not able to delete entries from the call log, please uninstall the app and reinstall it. If you are still experiencing any issues, please contact our support team via the DuoxMe app in Settings > My account > Contact Fermax.I can't log in: “User and/or password invalid”
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...Is the system and the app secure?
Fermax has a process in place assess the cybernetic safety of your connected product on a continual basis, as part of its life cycle. This assessment takes into account industry best practices and recommendations, such as OSSTMM (Open Source Security ...
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