To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create an account.
Why do I have to register with an e-mail account?
By registering with your email account, your monitor will be linked to this account during the pairing process. This account will be your primary credential for:
Use call forwarding.
Answer video door phone calls from the app in a secure and personalised way.
This way, we ensure that only you have access to the advanced features and management of your device.
From the Call log menu, you can delete the calls and associated pictures you want. Select the call and click on delete. Even if the photo is deleted from the app, it will still appear on the monitor. You can read how to delete the call from the ...
If you get this message when you try to log in, the username or password you have entered is wrong. If you can't remember your password, try recovering it using the Forgotten Password option in the app. 1. Start the password reset process by going to ...
This function automatically takes a snapshot within 3 seconds of receiving a call from a door station, with the date and time it was taken. The monitor saves a maximum of the last 150 photos of both missed and answered calls. By default it is ...
At the moment it is not possible to change the email address of your DuoxMe account directly from the app. To change the email, you need to register your new email in the app, log in and pair again the monitor. How can I pair my DUOX monitor using ...
If you have a NON-WIFI FERMAX terminal, there are two service plans available that differ in terms of tariffs, contracting conditions, billing, functionalities and compatibility with the devices in the homes. You can choose between: • The free plan ...