How do I log in to the app?
To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create an account.
Why do I have to register with an e-mail account?
By registering with your email account, your monitor will be linked to this account during the pairing process. This account will be your primary credential for:
- Use call forwarding.
- Answer video door phone calls from the app in a secure and personalised way.
This way, we ensure that only you have access to the advanced features and management of your device.
Related articles: I don't receive the email to confirm my registration, what can I do?
Related Articles
My video door phone doesn't work. How can I check that it is working properly?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...What is Image capture?
This function automatically captures a photo 3 seconds after receiving a call from the video door phone, with the date and time it was taken. The monitor can store up to 150 photos, both from answered and missed calls. How can I activate image ...How many smartphones can I have connected to the same home?
The system allows up to 12 devices to be connected to a single home: 1 administrator user and 5 guest users. To reach the maximum of 12 devices, you can duplicate the session by using existing guest accounts on different devices. Answering calls All ...What are the Main doors in the app?
If your monitor is a WiFi model?, you can open the door directly from the main screen of the DuoxMe app by simply pressing the key button, without having to first activate the outdoor panel camera. You can enable them and edit their name in Settings ...What is the F1, F2 or concierge button for? How can I activate it from the app?
• The F1 button (additional function 1) is used to activate additional functions in your video door entry system, such as opening an additional door, activating a lift, provided they are available in the installation. They require a relay connected ...
Find manuals, technical books, tender specifications and much more on our professional website.