How to Log In to DuoxMe and Why You Need an Email Account
How do I log in to the app?
To log in to the DuoxMe app, you must enter the email address and password you gave when you signed up. If you have forgotten your password you can reset it from the Forgotten Password link, or if you have not registered yet in the app, you must Create an account.
Why do I have to register with an e-mail account?
By registering with your email account, your monitor will be linked to this account during the pairing process. This account will be your primary credential for:
Use call forwarding.
Answer video door phone calls from the app in a secure and personalised way.
This way, we ensure that only you have access to the advanced features and management of your device.
To use the DuoxMe call forwarding service, you need a Fermax terminal compatible with DUOX PLUS technology. There are two main types: Monitors (terminals with screens) We offer the same monitor models (same design) in WiFi versions (including a WiFi ...
We recommend that you have at least 3 green signal bars to ensure the DuoxMe app works properly. You can check the strength of the WiFi signal your monitor is receiving by following the instructions in this article. During a call forwarded to the ...
You need to use the DuoxMe app to link your FERMAX terminal with your user account. You can complete this by following the steps indicated in the DuoxMe app, click on Add home and select your terminal. VEO monitor IRIS monitor Telephone (no screen) ...
Before checking the operation of the DuoxMe app, we need to ensure that everything is working correctly in the installation (i.e. that the monitor and video door entry system functions are working correctly). To do this, depending on your monitor ...
If you can’t remember your password, you can log in using the ‘Send link’ option or reset your password via the ‘Forgot my password’ option in the app. To reset your password, follow these steps: 1. Start the password reset process by tapping ‘Forgot ...