How can I contact the Fermax MeetMe support team?

How can I contact the Fermax MeetMe support team?

You can contact Support directly via the MeetMe app > My profile > Help > Contact.

This will allow you to select your preferred email app.

In the email, a text file (log.txt) with useful information about your case will be automatically attached and our support address support@meet.fermax.com will appear in the recipient's email.

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