How can I contact the Fermax MeetMe support team?
You can contact Support directly via the MeetMe app > My profile > Help > Contact.
This will allow you to select your preferred email app.
In the email, a text file (log.txt) with useful information about your case will be automatically attached and our support address support@meet.fermax.com will appear in the recipient's email.
Related Articles
How can I invite another person to my MeetMe home to share call forwarding?
The user settings are available in the Dwelling settings (gear icon) > Guest users. Please note that only the owner of the dwelling, i.e. the user who has entered the MeetMe licence data, can invite other users. If a new user enters the licence data, ...How to migrate from the old app MeetMe to the new one?
Before migrating, please consult your country availability in the following article: Country availability of the new MeetMe app The new MeetMe app is available from 4 December and requires the resetting of the outdoor panels and guard unit. In order ...Is the MeetMe system and app secure?
Yes, the Fermax app and systems comply with applicable data protection regulations. According to the Fermax Privacy Policy, Fermax is committed to protecting users' privacy and adhering to data protection laws such as the General Data Protection ...[MEET KIT] Start-up and configuration with the MeetMe app
To start up the MEET Kit ref. 1506, 1507 or 1508, follow these steps: Check that it is installed as shown in the image and that the recommended distances between the switch and the devices are not exceeded If the installation is wired as shown in the ...At MeetMe, can I see or open the door even if I am not called?
Yes, you can open the door directly from the main view without activating the outdoor panel's camera first. To do this, you first need to add the outdoor's panel as a contact in the app. To be able to do so, follow the steps below: 1. Wait for a call ...
Find manuals, technical books, tender specifications and much more on our professional website.