Does the service include the cost of 4G communications?
Yes, DuoxMe pays the recurring cost of 4G connectivity and data consumed by the FERMAX CONNECT® video door entry system installed in your community in order to offer you the door opening and call forwarding service to your mobile phone.
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Is there any cost for the service? What are the differences between a WIFI🛜 and NON-WIFI terminal?
Depending on whether your Fermax terminal is WIFI or non-WIFI, the functions of the app are free or under paid subscription. WIFI? terminals A neighbour may choose to purchase a WIFI monitor, so that network connectivity is via his own WIFI router. ...What service plans are available and how much does the service cost?
If you have a NON-WIFI FERMAX terminal, there are two service plans available that differ in terms of tariffs, contracting conditions, billing, functionalities and compatibility with the devices in the homes. You can choose between: • The free plan ...What happens after the trial period ends?
Once the trial period ends, your account will automatically switch to the free plan, which includes limited features. If you would like to learn more about the available plans and their prices, you can check them out at the following link: What ...Can I have multiple homes with different plans?
Yes, the different service plans are linked to homes, so you can be associated with different plans depending on the homes you are a user of. For example, you can subscribe to the Unlimited plan in your main home and have the free plan in your beach ...How can I obtain an invoice for payment of the service?
If you are subscribed to the Unlimited Plan, you can obtain your invoice as follows: • If you are an Android user, Google will send the payment receipt to your Google account email address. You can also download the invoice directly from ...
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