Does the service include the cost of 4G communications?
Yes, DuoxMe pays the recurring cost of 4G connectivity and data consumed by the FERMAX CONNECT® video door entry system installed in your community in order to offer you the door opening and call forwarding service to your mobile phone.
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What service plans are available and how much does the service cost?
If you have a NON-WiFi FERMAX terminal, there are two service plans available that differ in terms of tariffs, contracting conditions, billing, functionalities and compatibility with the devices in the homes. You can choose between: • The free plan ...My video door phone doesn't work. How can I check that it is working properly?
Before checking the operation of the DuoxMe app, we need to make sure that everything is working correctly in the installation (i.e. that the monitor and video door phone functions are working correctly). • To check that the video is working ...
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