How can I delete my account?
You can delete your account from the app by going to Settings > General tab > My account > Delete account.
Your data will be removed from our database and any pairings you may have activated will be terminated.
Related Articles
What is Image capture?
This function automatically captures a photo 3 seconds after receiving a call from the video door phone, with the date and time it was taken. The monitor can store up to 150 photos, both from answered and missed calls. How can I activate image ...Error code 100 / 101 / 102 pairing
If it is a WiFi? monitor This error indicates that the mobile phone was unable to connect to the monitor’s WiFi hotspot during the pairing process (when the QR code is displayed). To resolve the error, follow these steps: 1. First of all, check that ...What does the "No signal" warning in the DuoxMe app mean?
This message indicates that the Fermax terminal has lost its internet connection, preventing communication from the app. The solution depends on your terminal model. How do I know if my device is a WiFi? model or a non-WiFi model? If your terminal ...Recommended smartphone settings for receiving notifications
Receiving calls on your smartphone is based on receiving push notifications. Smartphone manufacturers limit the actions of applications when they are running in the background, which can lead to push notifications not being received. Is the app ...What are the Main doors in the app?
If your monitor is a WiFi model?, you can open the door directly from the main screen of the DuoxMe app by simply pressing the key button, without having to first activate the outdoor panel camera. You can enable them and edit their name in Settings ...
Find manuals, technical books, tender specifications and much more on our professional website.