Can I have video or images on the app if I have a phone without a screen installed in my home?
No, if you do not have video in your home, you will not have it in the app either.
Video viewing during calls require the home to have a monitor with a screen (FERMAX terminals without a screen, such as the telephone, will not have video available from the app).
Can I replace the telephone in my home with a monitor with a screen?
Yes, it is possible to replace the telephone with a monitor with a screen.
In order to receive a quotation and make the change, please contact an installer. You can consult our Subsidiaries & Representatives Offices and International Distributors via the following link:
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