Can I have multiple homes with different plans?
Yes, the different service plans are linked to homes, so you can be associated with different plans depending on the homes you are a user of.
For example, you can subscribe to the Unlimited plan in your main home and have the free plan in your beach residence.
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What service plans are available and how much does the service cost?
If you have a NON-WIFI FERMAX terminal, there are two service plans available that differ in terms of tariffs, contracting conditions, billing, functionalities and compatibility with the devices in the homes. You can choose between: • The free plan ...What happens after the trial period ends?
Once the trial period ends, your account will automatically switch to the free plan, which includes limited features. If you would like to learn more about the available plans and their prices, you can check them out at the following link: What ...How do I cancel my subscription?
If you have an unlimited plan, the user who owns the property (or admin user) can cancel the subscription from their app market (Play Store for Android or App Store for Apple). From Android • Open the Google Play Store app and check that you are ...How to subscribe to the annual plan while having the monthly plan active?
To subscribe to the annual plan while having an active monthly plan, follow these steps: Cancel the monthly subscription to prevent automatic renewal (you will still have access to all app features until the plan expires). Wait for the monthly ...If I have another home, can I manage both? Is there a limit?
Yes, you can manage multiple homes from the app, as long as they are compatible with the DuoxMe system. To add a new home, go to Settings (gear icon) > General tab > Add House, and follow the steps provided by the app to pair the new home. Once ...
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